Trusted pet sitters
near you

The price depends on the sitter, your pet's size and the number of care days. The price you see on each profile is the final daily price and includes our 12% service fee, which covers secure payment processing, support, and refunds when applicable.

You search for sitters in your neighborhood, check their profiles and reviews, and pick the one you like best. You book the dates online and pay securely with a card or Mercado Pago. Then you coordinate the handoff with the sitter through our chat.

Before they can receive bookings, each sitter validates their identity by uploading their ID (front and back) and a selfie. Only verified sitters appear in search.

Before booking you can view the full sitter profile: photos, description, approximate area, rates and reviews from other owners. Once you confirm the booking, direct chat is enabled so you can coordinate the handoff and ask anything you want.

You can choose a sitter with verified identity, a complete profile and reviews from other owners. During the service you can chat with the sitter to coordinate and ask for updates whenever you want. When it ends, you leave your own review to help the community.

The sitter hosts your pet at their home. You drop off at the start of the service and pick up when it ends. This lets your pet stay in a home environment with personalized attention.

If your pet needs veterinary care during the service, the sitter commits to contacting you immediately and taking them to the nearest vet. That's why we recommend leaving your trusted vet's details with the sitter at the start of the service. Veterinary expenses are the owner's responsibility.

You pay with a credit card, debit card or your Mercado Pago account. Payment is held by Woof until the service is completed: the sitter receives their share afterwards. If something goes wrong, we refund 100%.

You have several options depending on the timing: if you cancel within 2 hours of booking, we refund 100% regardless of the service date. If you cancel more than 12 hours before the service starts, we also refund 100%. With less notice, you get 50%. Once the service has started, no cancellations are accepted. If the sitter cancels, it's always a full refund.

We refund 100% of the payment automatically and our team helps you find an alternative sitter in your area as quickly as possible.

Yes. If after chatting with the sitter you don't feel comfortable, you can cancel within 2 hours of booking with a full refund. No justification needed.